FAQ

Available payment methods are shown securely at checkout and may vary by country. Major credit cards, PayPal, Apple Pay and Google Pay may be available. For a high-value order or payment enquiry, please contact me before completing your purchase.

Each piece is made to order. Most pieces are completed approximately four weeks after your fit and order are confirmed. I will contact you if a particular material or commission requires additional time. International delivery time varies by destination.

Yes. I ship to eligible international destinations using an insured, trackable service. The recipient is responsible for import duties, taxes, brokerage, customs-clearance fees and any other charges imposed by the destination country.

Please contact me before returning any piece. For orders within Japan, return instructions and a prepaid label will be provided where applicable. For international orders, the client is responsible for insured return shipping, customs duties, taxes and related charges. Personalised, altered and specially commissioned pieces may not be eligible for return except where defective or otherwise required by applicable law.

Begin with a Wrist Assessment. Your wrist circumference provides a starting point; the inner curve, opening and final dimensions are then refined for your individual wrist. Remote assessments are available in English via WhatsApp.

Forging shapes precious metal through repeated hammering and compression, creating a dense and resilient structure. I choose this method because it allows the curve, balance and fit of each piece to be refined individually by hand.

A Wrist Assessment considers the natural contours, thickness, proportions and movement of your wrist—not circumference alone. If you cannot visit Japan, I can begin remotely using approximately five photographs and a conversation via WhatsApp.

Curve adjustments and refinishing are provided without charge to the original purchaser and their immediate family. International clients are responsible for insured round-trip shipping to Japan, customs duties, taxes, insurance and any related charges. Please contact me before sending your piece.

The collection is deliberately concise. Each form is refined over time rather than replaced by seasonal designs. By working with a limited number of models, I can devote greater attention to proportion, fit, material and the individual wearer.

Because fit cannot be reduced to one standard size. Wrist circumference is only a starting point; proportion, opening and inner curve also affect how a bangle feels and moves. Each size allows the final fit to be refined more precisely.

Yes. Personal consultations and remote Wrist Assessments are available in English via WhatsApp. Please share the pieces you are considering and a few suitable dates and times.

Yes. I undertake selected heirloom redesign and remodelling commissions, subject to an assessment of the piece, material and intended design. As every commission is different, pricing is provided individually after consultation.

水に濡れた場合は、やわらかな布で水分を拭き取り、十分に乾かしてください。素材や仕上げによって変色の程度が異なるため、温泉・海水・薬品に触れる場面では外すことをおすすめします。

After wear, wipe your piece with a soft, dry cloth. Solid gold and platinum may be rinsed with lukewarm water and mild soap, then dried thoroughly. Sterling silver may naturally develop a patina. Please contact me before using abrasive cleaners or if deeper cleaning or refinishing is required.

Yes. Each piece is presented in a paulownia-wood box, wrapped in hand-finished black Japanese paper and finished with a silver mizuhiki cord. Gift presentation is included in the price.

Selected samples may be viewed and tried during Private Fitting Appointments and events in Japan, subject to availability. If you cannot visit, I can provide a remote Wrist Assessment and personal guidance in English via WhatsApp.

LIGHT offers the most discreet and lightweight presence for everyday wear. BOLD brings greater visual weight while remaining balanced and versatile. EX BOLD is the most sculptural expression of the collection, with a presence comparable to a watch. Your preferred proportions, wrist shape and style will be considered during your Wrist Assessment.

LIGHT is the most refined proportion in the collection, with a standard width of approximately 3 mm and thickness of approximately 2.5 mm. A slimmer commission may be considered, but structural limits can affect long-term curve stability and eligibility for complimentary adjustments. Please contact me to discuss what is possible.

KATSUYOSHI SHIMADA jewellery is created to be worn, not sold as an investment product. The value of gold can rise or fall, and a finished piece includes design and craftsmanship beyond its metal content. For financial guidance, please consult a qualified adviser.

Yes. Each pure-gold piece is accompanied by a certificate card and bears the appropriate quality hallmarks. Tax, inheritance, gifting and resale treatment varies by country and individual circumstances; please consult a qualified adviser in your jurisdiction.

Pure gold allows the material itself—its depth of colour, weight and softness—to become the focus. Rather than forcing it into a conventional form, I work with generous proportions and a forged structure designed for daily wear. Subtle traces of use will develop naturally over time.

Pre-owned pieces are assessed individually. Where the original Wrist Assessment record is unavailable, a new assessment may be required, and complimentary Lifetime Care may not apply. Please contact me with photographs and any provenance or purchase documentation before sending the piece.

I do not operate a permanent retail store. Private Fitting Appointments are available in Japan at selected dates and locations, including a Tokyo salon by appointment. Please see the Appointments page for current availability.

Client reviews are available on Google Maps. A direct link is provided on the website.

Every piece is designed, forged, fitted and finished by Katsuyoshi Shimada. Working independently allows me to carry each client’s Wrist Assessment through to the final piece and to maintain a direct relationship over time.

I create the films and photography myself. The visual direction reflects the same principles as the jewellery: natural curves, quiet movement and an attention to how each piece lives with the wearer.

I do not apply a prominent brand logo. Each piece bears the appropriate quality hallmarks for its precious-metal content, placed discreetly so the wearer—not the brand—remains the focus.

Yes. There is no obligation to place an order during your appointment. Appointments are intended for clients genuinely considering a purchase, fitting adjustment or personal commission. Professional research, press and business enquiries should be directed to the Contact page.

Please share the pieces you are considering, how you plan to wear them and a few photographs of your wrist. I can provide personal guidance and a remote Wrist Assessment in English via WhatsApp, without obligation.