About refund

We accept returns for 30 days.

Rest assured, you can request a return within 30 days of receiving the item. In case of return, please tell us the item itself and the reason for the return in detail. Based on everyone's voice, I would like to continue improving the quality of our products. Please feel free to contact us if you have any adjustments to the size or fitting. A"lifetime warranty"is attached to all items.

To return it, please contact katsuyoshishimada.info@gmail.com. Items returned without requesting a return will not be accepted.

If you have any questions, please feel free to contact us at katsuyoshishimada.info@gmail.com.

Inspect your order upon receipt and contact us immediately if you receive an item that is defective, damaged or incorrect. We will deliver new items.

We will notify you when the return is completed and notify you if the refund has been approved. If approved, you will be automatically refunded using your original payment method. Please note that even banks or credit card companies may take some time to process and send refunds.

Japanese (primary)